Dear Privacy Policy
Effective Date: November 18, 2025
Provider: Tomo Labs, Inc. ("Tomo Labs," "we," "us")
Service: Dear (https://dear.fun)
1. Introduction
This Privacy Policy explains how Tomo Labs collects, uses, stores, and shares personal information when you use Dear. By accessing or using the Service, you consent to the practices described in this Policy.
2. Information We Collect
2.1 Account and Identifiers
We may collect identifiers such as email addresses, account IDs, and preferences, where applicable.
2.2 User Content and Generated Content
We collect and process:
- Photos and images you upload
- Inputs used to generate videos
- AI-generated video content
These may contain personal data, including likeness or biometric identifiers.
2.3 Usage and Device Data
We automatically collect technical data such as:
- IP address
- Device and browser type
- Logs, timestamps, and interaction metadata
2.4 Cookies and Similar Technologies
We use cookies to operate, analyze, and improve the Service. You may disable cookies via browser settings, though functionality may be affected.
3. How We Use Information
We use personal information to:
- Provide and operate the Service
- Generate AI video content
- Improve performance and user experience
- Communicate service-related messages
- Ensure security, compliance, and enforcement
4. AI Processing and Model Improvement
User Content and Generated Content are processed by AI systems to provide the Service.
We may use aggregated or de-identified data to improve model quality, safety, and features.
We do not knowingly use personal data from minors for model training.
5. How We Share Information
We may share information:
- With service providers under confidentiality obligations
- When you choose to share content externally
- To comply with legal obligations
- In connection with business transactions
6. Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your personal data.
You may contact us to exercise these rights.
7. Data Retention
We retain personal information only as long as necessary for the purposes described or as required by law.
8. Security
We use reasonable safeguards, but no system is completely secure.
9. International Transfers
Your information may be transferred to and processed in the United States or other jurisdictions.
10. Children's Privacy
Dear is not directed to children under 13. We do not knowingly collect personal data from children without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after updates indicates acceptance.
12. Contact Us
Tomo Labs, Inc.
Email: support@dear.fun